A couple of weeks ago, I asked the leaders in one of our portfolio companies: What’s the ONE thing that changes everything in your area of responsibility?

When tackling this question, it can be challenging for leaders to identify one thing.

But once they take the time to remove the clutter and see clearly, it is both enlightening and powerful.

Leaders all have the same number of hours available to them each week. What separates exceptional performers from the rest is how they use those hours.

Exceptional performers stop confusing activity for results. They say “no” to distractions, emergencies, and firefighting. They say “no” to mediocre opportunities and instead say “yes” to the few activities that matter to creating results.

When you develop a narrowly focused obsession with your lead measure(s), you are saying “yes” to continuous improvement and keeping your promises.

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